Job Overview
Sheridan Lifts are a leading lift services provider in the UK, offerings top-tier lift installation, maintenance and repair services. With a commitment to delivering exceptional customer experiences, we pride ourselves on operational excellence and consistent client satisfaction.
We are seeking a driven Repairs Estimator to form and issue repairs quotes in line with the company’s targets. The successful candidate will be responsible for ensuring that the correct quote building processes are followed to deliver accurate and competitive quotes to the client, whilst maintaining a sales gross margin requirements. The role requires an understanding of the UK lift industry and a strong track record of repair sales success.
Responsibilities
- Building quotes: Seek up to date pricing from suppliers and forecast the correct number of hours required to ensure that an accurate and fair quote is submitted to the client, whilst adhering to the company’s profitability requirements.
- Client liaison: Communicate with the clients to understand their requirements and ensure that the quote being issued will resolve any issues that they are facing.
- Quote Volumes: Every day, Engineers are attending faults nationwide and reporting on them. The quote volume output requirement will need to be met, to ensure that customers are receiving their repair quotes from the business.
Experience
- Industry Experience: An understanding of the UK lift industry with repairs sales experience at branch level.
- Communication: Exceptional communication and interpersonal skills to manage client relationships and be an effective team member.
- IT Proficiency: Proficient in use of CRM systems and other IT tools essential for branch operations requirements.
What we offer
- An industry leading salary.
- Opportunity to lead a dynamic team in a growing business.
- Continuous development and career growth.
- Death in service benefit, with access to bereavement counselling.
- 24 days plus 8 bank holidays, increasing with length of service.
- Employee Engagement Hub with access to discounts at over 100 top retailers and hospitality venues.
- Access to on demand GP appointments and counselling sessions, for all members of your household.
If you’re a commercially astute Estimator with a passion for operational excellence and customer service, we encourage you to apply.
Job Type: Full-time
Pay: £25,000.00-£30,000.00 per year
Additional pay:
- Performance bonus
Benefits:
- Company pension
- Referral programme
- Store discount
Schedule:
- Monday to Friday
Work Location: In person